Assessing the Effectiveness of Change Management Strategies in Enhancing Organizational Resilience
Abstract
In today’s volatile business environment, Nigerian organizations face frequent disruptions from economic
fluctuations, technological changes, and organizational transformation initiatives. This study assesses the
effectiveness of change management strategies in enhancing organizational resilience within the Nigerian
banking, manufacturing, and telecommunications sectors. Using a descriptive survey design, data were
collected from 250 employees across 30 purposively selected organizations through structured
questionnaires and semi-structured interviews. Quantitative data were analyzed using descriptive statistics,
Pearson correlation, and multiple regression analysis, while qualitative data underwent thematic content
analysis. Findings indicate that effective change management particularly leadership commitment, clear
communication, employee engagement, and robust learning systems significantly enhances organizational
resilience. The study concludes that strategic implementation of change management processes fosters
adaptability, operational continuity, and sustainable performance. Practical recommendations include
integrating participatory leadership, transparent communication channels, and continuous learning
programs to strengthen organizational resilience in Nigerian institutions.
Keywords
How to Cite
UDIH, M., Crossdale-Ovwido, J. (2025). Assessing the Effectiveness of Change Management Strategies in Enhancing Organizational Resilience. Kensington Business School International Journal of Social Sciences and Management (KBSIJSSM). Vol. 1, Iss. 1, pp. 1-14. 10.0000/39a1d8ec
Declarations
Funding: This is a self-funded research
Conflict of Interest: The authors declare no conflicts of interest.
Ethics Approval: Not_applicable
Data Availability: Data will be made available upon reasonable request
AI-Assisted Writing: No AI tools were used in the preparation of this manuscript.