Double-Blind Peer Review Open Access DOI-Assigned Articles COPE-Compliant Ethics
Research Open Access

Assessing the Effectiveness of Change Management Strategies in Enhancing Organizational Resilience

Published: 17 November 2025 Volume: 1 (2025) Issue: 1 — Issue 1 (November 2025) Submitted: 6 Oct 2025 Accepted: 4 Nov 2025

Abstract

In today’s volatile business environment, Nigerian organizations face frequent disruptions from economic
fluctuations, technological changes, and organizational transformation initiatives. This study assesses the
effectiveness of change management strategies in enhancing organizational resilience within the Nigerian
banking, manufacturing, and telecommunications sectors. Using a descriptive survey design, data were
collected from 250 employees across 30 purposively selected organizations through structured
questionnaires and semi-structured interviews. Quantitative data were analyzed using descriptive statistics,
Pearson correlation, and multiple regression analysis, while qualitative data underwent thematic content
analysis. Findings indicate that effective change management particularly leadership commitment, clear
communication, employee engagement, and robust learning systems significantly enhances organizational
resilience. The study concludes that strategic implementation of change management processes fosters
adaptability, operational continuity, and sustainable performance. Practical recommendations include
integrating participatory leadership, transparent communication channels, and continuous learning
programs to strengthen organizational resilience in Nigerian institutions.

Keywords

Change Management Strategies Organizational Resilience Leadership Commitment Employee Engagement and Nigerian Organizations

How to Cite

UDIH, M., Crossdale-Ovwido, J. (2025). Assessing the Effectiveness of Change Management Strategies in Enhancing Organizational Resilience. Kensington Business School International Journal of Social Sciences and Management (KBSIJSSM). Vol. 1, Iss. 1, pp. 1-14. 10.0000/39a1d8ec

Export: BibTeX RIS APA MLA

Declarations

Funding: This is a self-funded research

Conflict of Interest: The authors declare no conflicts of interest.

Ethics Approval: Not_applicable

Data Availability: Data will be made available upon reasonable request

AI-Assisted Writing: No AI tools were used in the preparation of this manuscript.

Downloads