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THE INFLUENCE OF LEADERSHIP AND ADMINISTRATIVE EFFECTIVENESS ON SOCIAL WELFARE SERVICE DELIVERY IN NIGERIA A SYSTEMATIC LITERATURE REVIEW

Published: 23 July 2026 Volume: 2 (2026) Issue: 1 — Issue 1 (July 2026) Submitted: 23 Jun 2026 Accepted: 20 Jul 2026

Abstract

This study systematically reviewed existing literature on the influence of leadership and administrative
effectiveness on social welfare service delivery in Nigeria. The review was motivated by persistent
challenges in the delivery of social welfare services, including inadequate leadership, administrative
inefficiencies, poor coordination, weak accountability, and limited access to welfare programmes among
vulnerable populations. A systematic literature review approach was adopted, involving the identification,
screening, evaluation, and synthesis of relevant peer-reviewed journal articles, books, government reports,
policy documents, and institutional publications on leadership, administrative effectiveness, and social
welfare service delivery in Nigeria and comparable developing countries. The reviewed literature indicates
that effective leadership promotes strategic direction, ethical governance, employee motivation,
accountability, and stakeholder collaboration, all of which enhance organizational performance and service
delivery. Similarly, administrative effectiveness, characterized by efficient planning, coordination, resource
management, monitoring and evaluation, and transparent policy implementation, significantly improves the
accessibility, quality, and responsiveness of social welfare services. The review further reveals that weak
leadership and ineffective administrative systems contribute to poor programme implementation,
bureaucratic delays, resource mismanagement, and inadequate service coverage. The study concludes that
leadership effectiveness and administrative competence are complementary factors essential for
strengthening social welfare institutions and improving service delivery outcomes in Nigeria. It
recommends sustained leadership development, administrative reforms, institutional capacity building,
performance monitoring, and enhanced accountability to achieve effective, equitable, and sustainable social
welfare service delivery.

Keywords

Keywords: Leadership effectiveness administrative effectiveness social welfare service delivery public administration

How to Cite

VALENTINE, I. (2026). THE INFLUENCE OF LEADERSHIP AND ADMINISTRATIVE EFFECTIVENESS ON SOCIAL WELFARE SERVICE DELIVERY IN NIGERIA A SYSTEMATIC LITERATURE REVIEW. Kensington Business School International Journal of Social Sciences and Management (KBSIJSSM). Vol. 2, Iss. 1, pp. 1-18. 10.0000/c5d97131

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Declarations

Funding: This is a self-funded research

Conflict of Interest: The authors declare no conflicts of interest.

Ethics Approval: Not_applicable

Data Availability: Data will be made available upon reasonable request

AI-Assisted Writing: No AI tools were used in the preparation of this manuscript.

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